Fix Windows Cannot Connect to lớn the Printer: If you are connected to lớn a local network which shares a printer, it may be possible you may receive the error message “Windows cannot connect khổng lồ the printer. Operation failed with error 0x000000XX” while trying to add the shared printer khổng lồ your computer using địa chỉ cửa hàng Printer feature. This issue occurs because, after the printer is installed, Windows 10 or Windows 7 incorrectly looks for the Mscms.dll file in a subfolder different than the windowssystem32 subfolder.

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Now there is alreadya Microsoft hotfix for this issue but it doesn’t seem to lớn work for many users. So without wasting any time let’s see how khổng lồ actually Fix Windows Cannot Connect to lớn the Printer on Windows 10 with the below-listed troubleshooting guide.

Note: You could try the Microsoft hotfix first, just in case if this work for you then you will save a lot of time.


Windows Cannot Connect lớn the Printer

Make sure to create a restore point just in case something goes wrong.

Method 1: Copy the mscms.dll

1.Navigate to the following folder: C:Windowssystem32

2.Find the mscms.dll in the above directory and right-click then select copy.


3.Now paste the above file in the following location according khổng lồ your PC architecture:

C:windowssystem32spooldriversx643 (For 64-bit)C:windowssystem32spooldriversw32x863 (For 32-bit)

4.Reboot your PC khổng lồ save changes & again try to lớn connect khổng lồ the remote printer again.

This should help you Fix Windows Cannot Connect lớn the Printer issue, if not then continue.

Method 2: Create A New Local Port

1.Press Windows Key + X then select Control Panel.


2.Now click Hardware và Sound then click on Devices và Printers.


3.Click Add a printer from the đứng đầu menu.


4.If you don’t see you printer listed click the links which says “The printer that I want isn’t listed.


5.From the next screen select “Add a local printer or network printer with manual settings” & click Next.


6.Select Create a new port and then from type of port drop-down select Local Port và then click Next.


7.Type the printer’s address in Printers port name field in the following format:

\IP address or the Computer NamePrinters Name

For example \ LaserJet Pro M1136


8.Now click OK và then click Next.

9.Follow on-screen instructions to finish the process.

Method 3: Restart Print Spooler Service

1.Press Windows Key + R then type services.msc and hit Enter.

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2.Find Print Spooler service in the list và double-click on it.

3.Make sure the Startup type is set to Automatic and the service is running, then click on Stop and then again click on start in order lớn restart the service.


4.Click Apply followed by OK.

5.After that, again try to add the printer và see if the you’re able to Fix Windows Cannot Connect to lớn the Printer issue.

Method 4: Delete Incompatible Printer Drivers

1.Press Windows key + R then type printmanagement.msc & hit Enter.

2.From the left pane, click All Drivers.


3.Now in the right window pane, right-click on the printer driver & click Delete.

4.If you see more than one printer driver names, repeat the above steps.

5.Again try to địa chỉ the printer & install its drivers. See if you are able to Fix Windows Cannot Connect to the Printer issue, if not then continue with the next method.

Method 5: Registry Fix

1.First, you need khổng lồ stop Printer Spooler service (Refer to lớn method 3).

2.Press Windows Key + R then type regedit và hit Enter to xuất hiện Registry Editor.


3.Navigate lớn the following registry key:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionPrintProvidersClient Side Rendering Print Provider

4.Now right-click on Client Side Rendering Print Provider và select Delete.


5.Now again start Printer Spooler service và reboot your PC lớn save changes.

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That’s it you have successfully Fix Windows Cannot Connect khổng lồ the Printer issue but if you still have any questions regarding this article then feel không tính phí to ask them in comment’s section.